How Our Mail-in Service Works

Fill out a repair request form to get an estimate.


Pack your product, bring it to a Canada Post office, and ship it to us.


Your product will be repaired within one to two days.

Pay with e-Transfer or PayPal

Receive your product.

  • Customers are responsible for mailing their malfunctioning product for repair by Canada Post Service. 

Our mail-in address:



PO  BOX  99900  GQ  018 892



SURREY  BC        V4N 6N6


The address must be written entirely. Any missing information may result in a delayed or lost package.

  • Customers should ensure that their product is well-packaged and the following information is enclosed:
    • Full name
    • Phone number
    • Email address
    • Return address
  • Please do not send in any accessories except the item to be repaired.
  • It is important for customers to keep the tracking number provided by Canada Post. The tracking number can be found on the receipt or the shipping label.
  • Most repairs can be done in one to two days.
  • After the repair is done, customers will receive an invoice for payment.
  • We accept INTERAC e-Transfer or Credit/Debit via PayPal.
  • The product will be shipped back via Canada Post Expedited Parcel.
Print | Sitemap
© 2007-2024,, Playtime Repair Services